Vivian J Bur
Cellular Sales - Dissapointed with our experience with CelluarSales
We went to CellularSales to purchase a new phone for my husband. Our sales representative, Sam, offered us $300 for a sales promotion. He did not say the $300 would be prorated over the next two years. Sam also said he would give us an additional $100 sales promotion, but later told us he misspoke, and we were not eligible for the $100 promotion. When we decided to walk away from the purchase, Sam said he would honor the $100 deal. To us, this felt like a case of bait and switch. Sam did take time to explain the use of the new phone to my husband, and he worked with me to address several questions I had concerning my phone.
Cellular Sales Sales Representative
Reason of review
Poor customer service
Let the company propose a solution
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