Julie A Fkt

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Straight Talk Wireless - My phone doesn't work!

DonIm so sick of trying to contact straite talk home phone (landline)service. I only get recordings! Trying to get ahold of some one real to talk to is impossible! They take money out of my account every month but my phone service hasnt been working for four months!
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Loss:
$60
Pros:
  • Cheap
Cons:
  • Suck

Preferred solution: A real person to resolve my broken phone line issue and a refund for the months it hasn’t been working

User's recommendation: Don’t get straight talk home phone service! The service sucks!

1 comment
MariaST

Hi Julie. This is Maria from Straight Talk Wireless.

We are sorry for the inconvenience this may have caused you. We would like to take a closer look on your account, so we can provide a resolution for you. For assistance, kindly chat with us again at https://***/support/contact. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. Thank you.