New Reviewer

Rockaway Nissan - Five Towns Nissan is a farce

I recently bought my second altima from five towns nissan located in inwood long islandn.y. along with the ourchase of my vehicle i was promised lifetime loyalty oil changes. these oil changes are to be done in 30 minutes or less. On fri aug 28 i waited over 2 hours for this simple thing to be done .After this ridiculous wait i asked the service writer what the problem was he advised me my car was next. Iwatched 3 more vehicles driven into the service area ahead of mine within the next few minutes.At that point i voiced my opinion that that i was being pacified i asked for the keys to my car so that i could leave the premises at that point i was told by MR NEIL BARBAGALLO not to service my car there anymore what happens to my loyalty oil changes. What can i do if anything to enforce this lie that was perpertrated on me in order to purchase this vehicle from this deceptive dealership.
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2 comments
#541160

I HAVE Purchased 3 cars at five towns nissan and have never had a problem either in the service dept which i have to say are complete customer loyality oriented. working with the public all my life it is extremely hard to make everyone happy.

#426643

STAY AWAY FROM THIS PLACE!!!! Deceptive practices, the sales people and sales managers "play dumb".

The employees that work there, do not look like decent people. I am used to going to a dealership where the people look polished and professional. A few of these sale people look like high school drop outs , ex cons and strippers. I truly did not feel comfortable handing over my credit and financial information.

Be very careful of this place- that whole "Burnside ave" strip is notorious for criminal activity at the dealership.

They shut down like four over there. My co worker and I actually wanted to purchase vehicles there, but we decided to go to another dealership----Five Towns Nissan wins the Shady Award!!

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ID
#134481 Review #134481 is a subjective opinion of poster.
Location
New York, New York
Loss
$620