New Reviewer

Patriot Health Alliance - What GREAT Customer Service

I don't know about those claiming to have had a bad experience, but that certainly was NOT the case with me. I ordered a LOT of product, up to $400 worth, thinking that it was better to get the discount up front rather than try to pay more buying a lesser amount. Unfortunately after taking it for several weeks, I came to realize that the taste just wasn't to my liking and I had stopped taking the product. Remembering their policy of 100% Money Back Guarantee...I sent them an email. Truthfully I was hoping they had an alternate flavor that would be more appealing. They offered to send me a sample to try out, and I did just that. However, it too was not to my liking and so I advised them, and asked for information on how to send it all back. They were not only understanding but were very helpful and wihout any questions refunded me to WHOLE amount! I am pretty sure you cannot get better customer service anywhere. It wasn't a good match for me, and they understood and gave me ALL my money back. No hassles at ALL! Thank you Partiot Health Alliance for exemplifying great customer service and standing behind your product. I will be keeping an eye on you, and hopefully if there are some new products in the future, I will find a way to support you and what you stand for. Sincerely, J. Owens
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ID
#1652958 Review #1652958 is a subjective opinion of poster.
Service
Patriot Health Alliance Customer Care
Pros
  • Customer service
Cons
  • Taste of the protein powder in either flavor
Reason of review
Good customer service