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Update by user Sep 10, 2019

oh see you removed my last complant as you dont want everyone to see Direct Express is a dam fen thief

Original review posted by user Sep 10, 2019
Cant not be trusted as we found out they are in on the scams as they got a share of the money they stoled from me nothing but thieves liars that likes picking on us...
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12 comments
#2031875

I've had my social security check deposited into my direct express at first I didn't have any problems with direct express my problems with them started last year in 2020 they are letting fraudulent charges go through they don't even question it and before you know it hundreds of dollars of your money disappears you fill out the papers back and send them back you still don't get your money back last year in 2020 someone hacked me and got my card number and started getting subscriptions to all kinds of stuff on google play so ever since then I check my balance every day and then just the other day I checked it and there was a 49 dollar charge that is didn't do I called direct express number on the back of the card I've called it 11 times today July 6th 2021 everytime I call I keep getting disconnected everytime very frustrating

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Featured
ID
#1649967 Review #1649967 is a subjective opinion of poster.
Product
Direct Express Debit Card
Pros
  • No humans
Cons
  • Scam lies
  • Poor custoner service
  • No fraud resolution
Reason of review
there dispute center a joke and getting cut off all the time
Loss
$1500
Preferred solution
Full refund