New Reviewer

Horrible Experience with Howard County Landscape Supply

I don't even know where to begin I am so mad. I have two major complaints that I talked to the owner about. First, the wood was wet. He told me it was because it rained on Sunday, but there is no way when there was water seeping out of the wood and my kitchen became full of smoke b/c of the wetness. I have two small children and am pregnant and do not appreciate at all breathing in smoke! He took no responsibility for this. Second, the wood was dumped from a dump truck with massive amounts of debris - small wood chips, dirt, etc. Again, the owner said this is going to happen and took no responsibility. I took pictures of it, b/c the amount of debris in my paved driveway is unbelievable. The owner said he would refund my money and pickup the wood, but my husband already stacked it (after 2 hours of stacking it is when we found all the debris on the bottom) . Also, they said it was oak and mixed hardwood, but there is no oak.
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ID
#286899 Review #286899 is a subjective opinion of poster.
Location
Baltimore, Maryland
Loss
$250