Lonestar Overhead Doors in Dallas takes advantage of people!
Lonestar Overhead Doors and Gates in Dallas-Ft. Worth is a company we will Never do business with again. When my husband and I were out of town recently,our electric gate stopped working in the half closed position. Not knowing what else to do, our 16 year old daughter called Lonestar Overhead Doors to see if they could come fix it for her. Instead of trying to trouble shoot the problem over the phone, which they easily could've done, they said they would come but it would be an after-hours call. Of course my daughter just wanted the gate fixed and said ok. They arrived in just a few minutes, pushed the reset button, and charged her $160. $160 for 10-15 minute drive time and a 2 second repair. We called them to see if they would work with us on this and they said because he pushed the button it was a diagnostic repair. Really? They were not willing at all to work with us, and I will tell everyone I know to Not use this company.
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