Varun Nrr
map-marker Clarksburg, West Virginia

AirTran Airways - AirTran

Booked a flight for my 18 year old daughter to fly from Minneapolis to Tampa through Milwaukee. Chose this flight because we have family in Milwaukee that could get to my daughter in case things didn't work out properly. I paid in full for the flight only to have AirTran change the flight two months later. They now had my daughter flying through Milwaukee AND Atlanta! Consumers have no recourse with these airlines anymore. Customer Service is a thing of the past! AirTran said "we are so sorry...we can refund your flight". Great! Now the flights are $200 more. Who's going to pay for that?!?! I am sick of airlines, especially AirTran changing flights to suit their own needs. First and last time I will ever book with them! I have had other airlines care more and at least try to make ammends for these kinds of issues!
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1 comment
ivanymmik

I have flown Airtran before. I was not pleased with them because I have had a very similar experience! My flight was switched during my lay over!