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Galeana Chrysler Dodge Jeep Ram - Deceptive business practice towards Seniors

Mr. Smalls sold my 84 year old dad a chrysler 300C fully loaded. They do not even own a computer. They dont know how to maneuver the screens . I drove 3.5 hours to dealership to discuss options to return car. 38,000 car now they want to offer 20000. Manager wouldn't even come speak to me. This is 3 car bought from this dealership. They saw this family coming in and stacked the car with extra package they would never need. Now stuck with a car they cant use for driving to dialysis 3 times a week. Totally disappointed with how Chrysler handled this loyal family.
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ID
#1644285 Review #1644285 is a subjective opinion of poster.
Service
Chrysler Claim
Reason of review
Poor customer service
Loss
$30000
Preferred solution
Let the company propose a solution