Paul M 2001

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Verified Reviewer

Nearly Natural - Very poo4 customer service-refund never received

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The absolute worst company to deal with! Their return policy states you can get a refund or replacement but you never get the refund but only keep getting replacements that you must waste your time driving to a FedEx facility over and over again as they keep sending you replacements. Try calling them? All you get is voice mail with a promise of a return call that never comes. Try emailing them? Good luck with that one as all you get is a robotic response that says they are busy "getting your order together". Is this a horror movie with Artificial Intelligence gone Awry? Stay away from this company!!!
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Loss:
$54
Cons:
  • Very poor customer service
  • Offers refunds but never sends them

Preferred solution: Full refund

User's recommendation: Avoid the stress and shop elsewhere

1 comment
Guest

I just signed up for their offer in order to take advantage of their 30% off discount which ends today. But their site won't let me in - says email address and password don't match, even though I just signed up.

Paul M 2001

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Washington, District Of Columbia

Hyundai - High pressure and bait & switch

New Port Ritchie Hyundai, New Port Richie Fla. Web site advertising a used car but not pricing (this is a red flag!). Emails to get pricing results in high pressure approaches and no answer back to the price. After repeated emails, an answer comes back as the car is no longer available yet it still appeared on the web site. Not a very good consumer approach to working with customers. They obviously want to draw you in for a protracted and heavy handed, high pressure approach. Even their web site does not easily let you search for a car without requiring your contact information. They will never get my business or that of my family or friends.
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