Lawrence S Rdw

Rural King - NEVER AGAIN:

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Rural King - NEVER AGAIN:
Rural King - NEVER AGAIN: - Image 2
I purchased two shop lights and one was defective. I contacted Rural Kings return department about the bad light the same day I got it. It has been 2 weeks and I have not received a return authorization. If I call all I get is a run around. Their website says easy returns but this is not the case. They have the worst return department I have ever seen. Never had a problem with AMAZON or Walmart. Rural King does not care about their customers and is basically a RIPOFF. I will never shop there again. A crap corporation that rips off average consumers.
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Loss:
$35
Pros:
  • Product selection
Cons:
  • Customer service - very rude
  • Online order
  • Crummy return department
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Deliver product or service ordered

1 comment
Guest

Take it to the store. The CSM can get it taken care of to do an exchange or refund.

If they aren't familiar get a manager. Make sure you take your paperwork.