comment to review:

Terrible Customer Service and NO Communication

Austin Kayak #1740555
I must have got the same customer (no)service rep as you. I ordered a pfd several days ago and had heard nothing from them. Called to find out what was going on and was told that, even though it t showed as in stock, the pfd that I had ordered was not in stock when I ordered it. After a long conversation about my frustration and his lack of caring, I canceled my order. I immediately went to their site and found that they are still showing it as in stock, even though they don’t have it. I was offered nothing for my frustration. No discount code. No nothing. Like you, I have no confidence in this seller and will never order anything else. I hope they record their calls and that someone in charge listens to the recording. This guy needs to find another line of work.
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