Tacey F

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Pattys Angels Pet Grooming - Grooming services

It really saddens me to have to seek out another place to get my dog Molly groomed..,I have been taking her here for several years...always happy with Molly’s grooming...I always requested Brendan...I took her there in June ...we were going on a vacation for a week...Molly was whining and miserable the whole time...I checked her all over...I found a nick on her behind...I ran out to get a antibiotic cream to heal it..,but the main reason I’m not taking her back there is ...the principal of not getting a call from Brendan stating that he was sorry...I had already messaged Tamela about the situation...her advice was for me to call Brendan to let him know what happened...in my opinion that is totally not my job..,it was her responsibility to tell him herself.
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Pros:
  • Always was happy with the groomer
Reason of review:
Nicking my dog Molly’s behind with shears

Preferred solution: Acknowledgement