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Verified ReviewerDish Network - Very upset Ready to change companies
I have been working on this account since February 2nd 2023. With issues we been have .
requested a extension on my bill with representative and well as live chat. I havr gotten NO WHERE BUT NO TV.
and no extension and have waited up to 3 HOURS ON HOLD at 1 time.
The one rep i talked to lasy week was going to get me a credit and said she would do a extension then agsin nothing.
I have been getting told since February you guys were having a systems issue . and to call back and it be fixed still is not fixed . At one point i got told the weight was 960 yes nine hundred & Sixty minutes.
that 16 hours on hold.
i have even done the call back with no call back..
We have been with you for a while and this is how we get treated??? We are closed to being done.
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Why do you think they are required to give you an extension?