Bonnie E Dmr

Verizon - Poor internet services

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I pay close to $200.00 per month for internet services and for the past four months I rarely can get online. Get the message unable to connect to server. When I talked with a representative I was told it was congestion do to living so far from the tower. I find it odd that this problem just started getting where I can not get on line at all and have to use my phone to pay bills and read emails. I need this problem resolved. Verizon doesn't hesitate to charge me a late fee when payment is one day late.
View full review
Reason of review:
Access/ activation issues

Preferred solution: Let the company propose a solution

1 comment
Guest

I have attempted to contact other providers in the area and was informed that I have a provider in my area so would not be cost effective for them to provide service to me. I have noticed an improvement once Verizon has stopped 5G service instillation. Verizon does discriminate against rural areas