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Verified Reviewer | Houston, TexasOptima Tax Relief - Optima Tax did not tell me I could not qualify for any program until my last payment
I believe it might be time to release the email correspondence with Optima which will further shed light on my situation.
It is a travesty what I went through with Optima Tax. No consumer should have to put up with this.
Optima owes me the $60000 additional to what I should have to pay the IRS plus the $14,000 rip-off they charged me for their services. And after they received the money from me, Optima refused to work with me any more.They took their money and ran.Optima should really be ashamed of itself.
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Optima never contacted me to discuss any of this. Once I paid them the $15,000 they simply dropped me like a hot potato and would no longer communicate with me.
They told me my file had been archived and it was out of their hands. It was as-if you purchased a BMW and the first time you showed up a month later with a question about the engine, they said "you bought the car and now live with it." Optima cost me thousands of extra dollars in tax payments to the IRS due to their own negligence.
And they did not have the decency to follow-up. How shameful.
Their customers are soooo misleading. Luckily, I have already turned others away from using their services and they cost me so much money, I will continue to turn friends and acquaintances away from using their services. I have never encountered such an inept company who really does NOT care about the tax payer.
Their commercials not customers