Tung N Qya

Hayneedle- A scam vendor

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I purchased an item from Hayneedle via Walmart.com. I did not need the item (item is still brand-new) and wanted to return. Hayneedle made it extremely hard and never sent me the return label to ship the item back. First, they said it would take 24 hours to send the return label. I did not understand why it took them that long to process the return label. After 24 hours waiting and never received it, I contacted Hayneedle. This time they said it was sent. I checked my mailbox and the spam/junk folder and did not see any label. I contacted them again. This time, they said they would resend the label right away. I waited, and again no return label was provided. I contacted them again, this time they do not respond. The item is only $34. I do not understand why Hayneedle would lie and does not want to take the item back. This is my first time learning about Hayneedle and I would advise all of you to stay away from this vendor. They are horrible. Please do business with Amazon which can save you time and headache.
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Loss:
$35
Cons:
  • Scam vendor
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund