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I notified Quicken of a software defect 2 years ago and they agreed that it needed fixing. Quicken does updates/fixes regularly and still have not fixed it. Finally, September 1st I wrote the CEO, CTO, and VP of Customer service. CEO indicted it would be fixed, however, no fix but there have been several updates since. I pay for SAS and resent that they have known of the problem and have not fixed it. Looking for replacement program...

User's recommendation: Don't use Quicken.

Never have I worked with a company so ignorant. I requested NO childproof caps and they can't honor that. They sent me caps that would not fit even if I could open the bottles. What do they not understand? Plus they quoted a price that I asked 3x if it was the correct Rx pricing. They listened to the recording and admit they quoted it wrong.

User's recommendation: DON'T USE SILVERSCRIPT CVS CAREMARK.

This is the most difficult and ignorant company I have ever dealt with. They cannot send my Rx without childproof caps but they will send me caps that DO NOT fit the bottle. And they don't see the problem. And they are charging me 60x what I was quoted. They even went back and listened to the call and agree they quoted the wrong price even after I asked to confirm the price 3 times. DISHONEST

User's recommendation: DON'T USE SILVERSCRIPT.

First, I found on their website a price of less than $3 for my Rx and called to confirm was quoted a price of less than $3 for my Rx. I was billed $129. They even pulled the call records and agreed that the representative gave me a price of less than $3. They charged me $129 anyway. Second, I asked for NO childproof caps. My Rx came with childproof caps anyway. It took over 50 minutes on the phone to get childproof caps for my order.

User's recommendation: think carefully if want to spend so much time and energy dealing with them and their lies.

First Medical Alert (MA) tested our phone line and it worked. MA was going to send me the info via email. I received an email but nothing was included so I emailed him back but he never responded. He did tell me they work on commission and to call him if we wanted one. Called a week later and they tested the phone line again and it will work. We ordered a device for $19.95 month, 1 month free if we pay for 1 year advance. We also paid for expedited delivery ($219.45 + $25 for delivery). The device was received but was missing phone cord so they gave us 1 month credit. Then I discovered that they started charging us as of the date of order, not when we got it working. Once I got the phone cord and tried it, it did not work once put in test mode (kept saying emergency) and there was no one at the service number. I asked for a return call when they open at 8am. No one called me back. So I called and the first person I talked to did not understand what I was saying that it was not working. Called back again and we went through the setup and it is not working. She asked about cell service since I was on my cell phone. She said she would send us overnight, no charge, a cellular one. I asked about monthly fee and she said it would be the same $19.95. They are not charging what as promised but $22.95; and every time we put it in test mode to test the device, it is not in test mode. I suggest they put a service call in and no one ever calls back. They also send the bill to the wrong address even though we were very clear where we wanted the bill sent. Bottom line, they upcharged us when the device did not work even with 2 test working and we agreed to $19.95. Very deceptive, dishonest, and unprofessional. The device test never works as a test but as a Help call so the device is still defective. No one ever calls from service to solve the problem.

I called Intuit because the computer I use for financial records is NOT connect to the internet - only way to be sure my financial info is NOT compromised it to not connect. I was promised a call back - no call. I called again before closing time but was on hold 45 minutes and it was then after closing time, no one ever picked up after over 1.5 hour. You MUST have an internet connection and I do not trust them as they have been hacked before. The supervisor did not understand why I would not connect. I am returning the software and will never use an intuit product again.

I have notified Trip Advisor of this behavior and have gotten no response. We took a Secret Food tour in Paris and ffter the tour, SFT send you a link for a review - copied from the email ("It was great to have you on the Secret Food Tours, we hope you had a good day and enjoyed all the food. We would really appreciate if you could give us a review via the link, it's a new page and it would really mean a lot if you could write one of our first reviews. secretfoodtours.com/pari…") IF you review them with a 4 or 5, you are redirected to Trip Advisor, HOWEVER, IF you review them with 1-3, you are given a form on their website to fill out. THIS MEANS TRIP ADVISOR WILL ONLY GET GOOD/EXCELLENT REVIEWS unless the reviewer goes directly to tripadvisor.com - I HAVE REPORTED THIS TO TA BUT THEY DO NOT SEEM CONCERNED THAT THIS VENDOR IS BEATING THE SYSTEM. I have included this in my review of SFT and they will not publish it?!?!?!?!?!?