Dawn J Kmf

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Verified Reviewer
| map-marker Eastpointe, Michigan

Boost Mobile - Wanted to buy new phone

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Boost Mobile - Wanted to buy new phone
Called trying to reach sales department but kept getting customer service. The boost mobile website has the phone I wanted on sale.Was told that price was wrong and if wanted to see if could get that price I would need to go to a store location but no guarantee. Tried to file a complaint but kept getting the customer service department. So you can not get the sale price on any phone or file a complaint about that. That crap makes no sense you would think Boost Mobile would make the same offer or something close to customers that have been with them for over 5yrs.
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Pros:
  • Cant think of any
Cons:
  • Customer service & sales department

Preferred solution: Price reduction

User's recommendation: If want to get new phone for sale price it won’t happen