New Reviewer

Mini Split Warehouse - Absolutely horrible customer service!!!

I tried and tried to get a new fan blade ordered from these guys only to be given the run around time and time again. First they say they need a model number which i already included in the order. Then they want a serial number which is no where on the unit and i told them that. then they get an attitude and want pictures of the unit for whatever reason i was never told. Thats still not good enough so they want me to measure the fan blade. ITS BROKE!! How do you expect that to happen??? Beyond me? Then after all this run around I get informed that they are just cancelling my order since its too much for their brains to handle> so now i will take my business elsewhere since they are obviously idiots that cant do their jobs and want you to do it for them.
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ID
#1621987 Review #1621987 is a subjective opinion of poster.
Cons
  • Bad customer service
Reason of review
Poor customer service
Loss
$150
Preferred solution
Deliver product or service ordered