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Hampton & Hampton Management and Leasing is running a scam and we want potential victims to be informed. We rented a high-end property through this company for almost 2 years. Before moving in, at lease signing, they make you sign a ton of documents stating all sorts of rules and regulations you have to follow (excluding actual Lease). One of these is a "Video Tape Ackowledgement" stating they've taken a very detailed video of the property and that it should be given back in the same condition it was given. Here's the scam!!! Before move-in, we asked the office manager to do a walk-through with us to make note of any problems. She tells us that the "very detailed video" is what they refer to. We had no reason to doubt this since it was on an official document. Throughout our tenancy, we were model tenants. Never had a missed or late payment, we made several enhancements to the property at our own expense, we abided by ALL the terms & conditions of EVERY document we signed. The 2 owners of this company each performed detailed inspections and were extremely impressed with how well we kept the home. Upon move-out, we had the home professionally cleaned and all carpeting professionally steam cleaned-with proof of receipt to the office. At move-out, we asked for a walk-through. This time a different office manager tells us "we don't do walk-throughs, there is a very detailed video,." We took every painstaking measure to ensure that we would get every penny of our security deposit back!. Well guess what?! About a month after move-out, we get a notice in the mail. They took a chunk of our security deposit for totally unnecessary carpet cleaning services!!! We did everything they required us to do, and then some! Regardless, they totally lied to us! They never, ever looked at the video they repeatedly told us about.. That video was our protection as they repeatedly implied.. THIS COMPANY IS RUNNING A SCAM! and will take your money no matter how well you keep the property:. BEWARE of Hampton and Hampton Management:. The owners and office personnel are running this company based on a web of lies.. They blatantly lied to us and they will probably lie to you too! Save yourself the trouble and DO NOT LEASE WITH THIS COMPANY!!! It's so true what the other reviews about this company say: the office personnel are rude, uneducated, misinformed and the icing on the cake is that the two owners of this company who call themselves "real estate professionals" are two-faced liars who teach all their staff to behave the same way!!!!