New Reviewer

USAA - Claims for damage as a member

USAA - Claims for damage as a member
USAA - Claims for damage as a member
USAA - Claims for damage as a member
USAA - Claims for damage as a member
USAA - Claims for damage as a member
USAA - Claims for damage as a member
Update by user Apr 22, 2018

Horrible service to members, treat you like a criminal after 1 claim for hit and run totaling $3400 and could care less if been member for 20 years, but will take your premiums. Not the same company it was when I joined in Army.

Original review posted by user Apr 22, 2018
Car hit in parking lot. Almost 2 months...
View full review
View full review
3 comments
#1571479

What’s it like to be an idiot. How’s that DOI complaint going?

Those letters you showed us ARE the acknowledgement.

The status letter they sent you (twice) is why they have more than 45 days. I bet you did something extra dumb for your claim to take that long.

View more comments
ID
#1238545 Review #1238545 is a subjective opinion of poster.
Service
Usaa Auto Claim
Reason of review
Problems with payment
New Reviewer

Discounted Wheel Warehouse - One week later, no tracking number

I should have reviewed this company first. One week after payment from my debit card and no tracking number. I called customer service and after 1 hour on hold still no help. Stay away from this company!!! Use TireRack instead. I dont understand why a company would spend so much time and money on a website getting customers only to *** them off by not answering questions or sending a tracking number. If this company was on ebay it would have been investigated and banished already. if they respond with a tracking number and by some grace of God i get my tires before Christmas then I will post an update. Halloween has passed with thanksgiving rolling up soon.
View full review
ID
#271987 Review #271987 is a subjective opinion of poster.
Location
Fayetteville, Arkansas
Loss
$201