New Reviewer
USAA builds its business on the idea that they take care of military members and their families. As an active duty service member, currently deployed to the Middle East, I can tell you this is not true in my case. USAA is currently refusing to pay a $10,000 home owners...
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4 comments
#574743

We too are in a similiar situation. CONCEALED WATER LEAK under Roman tub, causes severe damage to pony wall between tub and shower.

Because the drywall was wet and eroded...they considered it LONG TERM and will NOT cover it!!

IT WAS CONCEALED...who knows HOW LONG it was leaking...it finally showed up in erosion of the drywall. ONE PISSED of CUSTOMER!

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ID
#271961 Review #271961 is a subjective opinion of poster.
Location
Montgomery, Alabama
Service
Usaa Homeowners Insurance
Loss
$10