Hurricane Impedes Travel - only 25% refund from Chincoteague Resort Realty
Hurricane Irene caused an evacuation of Chincoteague Island in August on the very day we were scheduled to arrive. The realty company called and told us NOT to travel there. The storm traveled north and hit our home and neighborhood just as Chincoteague was in the clear. Unable to travel, we had to forfeit our plans and our money. Chincoteague Resort Realty only refunded 25% of our rental fee which we had paid in full. When we phoned, they rudely hung up on us and ignored our written attempts to communicate about this matter. We've contacted the Chamber of Commerce and the Better Business Bureau. We would never rent from them again and caution all others not to do business with them.
Clifton, New Jersey
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