New Reviewer
Fireplace Xtrordinair - Face plate rusting
Our house is being built and the face plates are starting to rust, what can be done to fix or replace them.
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1 comment

Pissed Consumer has another one in his ranks. The explanation and description of how the unit works and the size of the unit we needed were woefully inadequate.

As a result, we purchased a unit that is much too large for the area we occasionally wanted to heat. The owner's manual is not well organized and does not offer the information in the order it is needed. We cannot install a mantel closer than 24 inches from the top of unit. After placing the unit on a 6 1/2 hearth platform I cannot reach the top of the mantel.

I am 5' 3." I would build a fire in a trash can before I bought another unit like this. The unit itself needs steel studs around it before it is safe.

#1604853 Review #1604853 is a subjective opinion of poster.
Mckinney, Texas
Fireplace Xtrordinair 36 Elite Zc Fireplace
Reason of review
Bad quality