Sarah S Zol
map-marker Woodbury Heights, New Jersey

Megabus - Driver left bus at a rest stop

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On a drive from Newark to DC the driver was 1 hour late. After driving half the way there he said his shift was over and pulled over at a rest stop with a bus full of people and got picked up by a car. Ended up arriving over 3 hours late by time we got a new driver and finished the drive. Needless to say I missed the next leg of my journey which left 2 hours after our planned arrival (as recommended by Megabus). Unexpectedly had to spend the night in DC and pay again for transit to Durham.
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Loss:
$50
Cons:
  • Company responsibility to passengers
  • Inability to complete ride
Reason of review:
Bad quality

Preferred solution: Full refund