New Reviewer

Murray - Getting upset

Just bought online a Murray lawnmower Mp21450hw (High wheel) Serial # 020419mo81633. Put it together realized handle is lopsided!! Missing a bolt and nutt located at the bottom of the handle, causes the lawnmower to steer off in another direction. I have called all day customer service which you cant get through to off manuel. I live 45 miles to the nearest Walmart and Im a caretaker to my elderly mother which means bringing herand a dog with me. My question is can this Bolt and nutt be sent to me, or do I just drain the gass and load everything up and return it? I just need to know what to do I cannot find a contact to which Murray replies,
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ID
#1600410 Review #1600410 is a subjective opinion of poster.
Location
Adrian, Michigan
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution