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on Nov. 7, 2020 at the Boynton Beach FL Lowe's store # 111 I purchased two kinds of pavers (nos 382982 and 382985) to be delivered the following week. Total Cost $891.67 (incl delivery). They were delivered the following week but the 'tops (382985) were defective. They...
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ID
#2346791 Review #2346791 is a subjective opinion of poster.
Location
Boynton Beach, Florida
Pros
  • Decent selection of products
Cons
  • Unable to get defective goods promptly redelivered
Preferred solution
Price reduction

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Pride Home Warranty - STAY AWAY - THEY DO NOT HONOR THEIR CONTRACTS

Update by user Dec 07, 2019

pride home warranty 200 continental drive suite 401-729 Newark De 19713 Contract No 11989 Purchased July 15 2019 Claim No HSX96B of October 29, 2019 was not honored or paid and company has totally ignored me since despite my many calls, emails to Howard M Long Customer Service Manager and Certified Return Receipt Letter to Isaac Assis President

Original review posted by user Dec 07, 2019
Purchased best home warranty contract for 1019.97 Paid in Full July 2019 Oct first claim called their designated plumber who advised repair needed for $265 Pride never authorized repair despite many calls from plumber and myself Pride has since totally ignored me despite many phone calls and emails and even a certified return receipt letter
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3 comments
#1828457

Hi- I am in similar boat. they are more like a scam, did you find any ways to get refund /

#1789543

Have you had any contact with them since posting this review? I am in the same exact situation.

Paid 499 for one year.

They never followed through with any claim. They have no working phone numbers anymore and their website is down.

#1789643
@Nason

Never heard back from them - still waiting also waiting for response to BBB complaint -in meantime I requested at least partial refund thru credit card company- keep me posted -

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ID
#1725495 Review #1725495 is a subjective opinion of poster.
Service
Pride Home Warranty Homeowners Policy Claim
Cons
  • Do not honor their warranty
Reason of review
Warranty issue
Loss
$1284
Preferred solution
Full refund

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Resolved: East Coast Mechanical - Refused to pay for replacement dishwasher

Update by user Aug 14, 2019

after review was posted ECM contacted me and offered me $300 toward the new dishwasher as a means of amicably resolving matter. I am accepting their proposal and so the matter is now fully and amicably resolved. Thank you.

Original review posted by user Jul 25, 2019
i have been a customer of east coast mechanical for over ten years and paid my premiums on time. This is the first instance a replacement was needed. Briefly summarizing, my dishwasher was not working properly. East Coast sent a technician to try and repair it. I paid a $30. co-pay for my share of the repair. The repair did not work. East Coast stated they could not repair the dishwasher and that I needed a new one. They refused to pay for one or even anything toward one despite their 'repair or replacement' contract with me. I had to pay $700 for a new dishwasher. I filed a complaint with the Better Business Bureau (BBB). East Coast advised BBB they would refund my $30. copay and refused to do anything further so I am still out the $700. cost of a new dishwasher. EAST COAST STINKS.
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Resolved
ID
#1599576 Review #1599576 is a subjective opinion of poster.
Location
Boynton Beach-Delray Beach, Florida
Service
Ge Appliances Replacement
Cons
  • Dont live up to their agreement with consumer
Reason of review
Warranty issue
Loss
$700
Preferred solution
Full refund