Prataong S

Travel Guard - Don't want to deal with customer so just put them on hold

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They refused to sell insurance through Exploretrip.com , I was told to contact Travelguard directly and they just placed me on hold indefinitely so they did not have to deal with customer.
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Cons:
  • Lack of professionalism
Reason of review:
Poor customer service

Preferred solution: more professionlism