New Reviewer

Shapermint - No customer Service

Trying to exchange sizes and exchange online would not let me exchange a 2 for 1 order. I tried contacting them via email. Emails say they will contact or they say we did contact. I don't consider an email saying that we got your message and will get back to you as customer service especially since they never contact you. This is the worst service and company to deal with. I would never purchase from this company you will have hours of aggravation. Still not contacted and still not happy. I can say nothing good about this company. Save yourself from the aggravation of an incompetent company.
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1 comment
#1720577

We're sorry to hear that, RedundantWasp879. Please send us a private message with your order details through our facebook page and we'll have someone help you process an exchange. We hope to hear from you soon.

ID
#1597222 Review #1597222 is a subjective opinion of poster.
Service
Shapermint Customer Care
Pros
  • No pros
Cons
  • No phone number or customer service
  • Poor customer service
Reason of review
Poor customer service
Preferred solution
Contact me by phone and correct the problem