Nick S Yyl

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Playboy Shop - I spent $110 and have not received my order nor have I heard anything from customer service after numerous attempts to reach them

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I ordered a jersey and I never received it. I waited 2 months before I decided to investigate. After finally getting a hold of a live customer support member, I was informed my order never made it out of the system. I already paid in full. She offered the item if still available or a refund. So far, I havent received either
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Loss:
$110
Pros:
  • Brand is amazing
Cons:
  • Horrible customer service

Preferred solution: Deliver product or service ordered

1 comment
Ashlin A Bsp

How did u get ahold of the live customer service agent?