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Verified ReviewerPlayboy Shop - I spent $110 and have not received my order nor have I heard anything from customer service after numerous attempts to reach them
I ordered a jersey and I never received it. I waited 2 months before I decided to investigate. After finally getting a hold of a live customer support member, I was informed my order never made it out of the system. I already paid in full. She offered the item if still available or a refund. So far, I havent received either
Loss:
$110
Pros:
- Brand is amazing
Cons:
- Horrible customer service
Preferred solution: Deliver product or service ordered
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How did u get ahold of the live customer service agent?