RW B
Profile Info
New Reviewer
New Reviewer
thought this would be a great way to track my progress. This is been nothing but a headache. I consistently have to reconnect and or reset up my account and it does not interface with my other healthcare apps. I have reached out to the company three times and each time...
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ID
Product
Fitbit Charge 3 Fitness Tracker
Loss
$230
Preferred solution
Full refund
New Reviewer
Massage Envy - Dissappointment member
I have just had an upsetting phone call from the manager (Maggie) of your North Station, Boston MA location. I called the corporate customer service line in the hopes that I could speak with someone, but was instead instructed to leave a voice mail or send an email. very frustrating all around. as a loyal member of 4 years, I can not begin to tell you how disappointed I am in the customer service, and overall expericce with your company. I will be looking to take my business elsewhere, to where I am appreciated as a customer and treated as such.
ID
Location
Framingham, Massachusetts
Reason of review
Poor customer service
Preferred solution
provide a solution that doesnt involve me having to make changes
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