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Verified ReviewerTravelers Insurance Company - No phone customer service and surprise billing
After getting a full quote from my insurance agent, and paying the full quote,, the company my agent signed me with sent a spam text message to respond to quickly for some intellisense. I didn't even know travelers was the company I had.
I deleted it. Then I got an additional bill for $147 on their website with NO EXPLANATION. It took my agent 3 hours to find out, it was for not accepting their intellisense. Now, let me restate : I was given a FULL insurance quote and then the company billed me after the fact for some service through extremely unethical means.
I could send lots of text messages telling strangers they owe me money.
Get it? Are we getting it yet??
- If you believe this right here you ve done a good thing
- Dishonest and unethical
Preferred solution: Price reduction
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Verified ReviewermagicJack - Unbelievably No Credibility or Legitimacy
Have not heard from company by either letter or e-mail for call. I did request a credit from credit card which has given me the credit while the charge is under review.
If it does ot come back with it re-charged, I will so acknowledge. The dignity and disrespect can't be paid for anyway that I know. News shows tell you to always read the fine print. Imagine if you had to read the fine print for everything on the web.
How many lifetimes? The news shows suck.
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Verified Reviewer | Webster, MassachusettsCommerce Insurance Has No Credibility Whatsoever.
Whether you are filing a claim or responding to one, this has to be the worst company ever. Here's the story; I was backing out of a space, already in motion, but I couldn't yet see past the car next to me.
This kid was riding too close in the line-I hit the brake as fast as I could to no avail. The kid should have seen me before I could see him,, but he was obviously an inexperienced driver. There was minimal damage to his car....the very front....meaning he was coming up on me....meaning he could have seen me. He filed a claim and his insurance, Commerce, sent me a form to fill out.
They called me and asked for a synopsis and said fill out the form and they'd get back to me. They never did. They became judge and jury on their own and just made me the bad guy. For that reason right there, I would say to NOT fill out their *** forms.
They become judge and jury anyway. Why bother? And! they don't tell you or call you.
Eventually I was found at fault because I was leaving a parking spot. rule # made it up. Now the kicker: My wife HAD Commerce, AND, had the same thing happen to her, but in reverse. A kid leaving a parking space in a parking lot sided her car and THEY DID NOTHING ABOUT IT.
Cost her $3000.00 This company just does what they want. Maybe they flip dice or something. Maybe their not too bright.
Maybe they do as they see fit, which in any case, means they're just plain bad. Avoid them like plague.
- Poor service
Preferred solution: Let the company propose a solution
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Verified Reviewer | Boston, MassachusettsContinental Airlines - Continental and Southwest Say The Customer Is Wrong!
- Ceo
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Verified Reviewer | Atlanta, GeorgiaAngies List - I Don't Love You Angie
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Verified Reviewer | Kennesaw, GeorgiaMagnuson Hotel of Kennesaw Plays Dumb Instead of Honest
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Verified Reviewer | Frederick, MarylandMotel 6 Manager An Outright Deceitful Liar
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Verified Reviewer | Frederick, MarylandHotels Com - Hotels.com is a third-party ripoff scheme
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Verified ReviewerNetspend or Turbo Tax?
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My anger is regarding my denial for a much needed surgery. Very scandalous.
The whole lot of them that works in that "love money" industry. From the Employer, Attorneys, Doctors and definitely the State. Oregon in my case. Everyone got their piece of some unseen pie and I'm left with two verified tears in my shoulder Travelers own Doctors denied.
Love your filthy money! But you can't take it with you when you meet your Maker!
This guy is on the money