Inthumathy A
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Inthumathy A
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Verified ReviewerResolved: loveholidays - Not received booking confirmation reference
Updated by user Jan 09, 2023
They noticed my email address and fixed the issues. I received confirmation booking thru my correct email.Relieve now.
Original review Jan 05, 2023
I have tired to contact customer service to explain that I didnt get booking confirmation reference more than 48 hours. I got only order reference. They said they cant help me without lov ID. I have repeat to tell same issue. I am frustrated because they hung up on me few times. I am deaf. They already debited my deposit from my account. I am not able to log in without LOV ID or correct email address. I find it difficult to get my confirmation booking reference for log in
Pros:
- Information on website are great
Cons:
- Customer service hung up and not helpful for confirmation ref
Preferred solution: Need to get my lov ID for log in and I need to correct my email address on my booking.
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