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Best Buy

My elderly, disabled sister purchased a Best Buy computer with the extended warranty for about $1200. It never worked properly, if at all. She took it back to the Tupelo, MS store on numerous occassions requesting repair or replacement. After each visit, it malfunctioned within a short period of time. She finally got 2 indedpendent computer expert written evaluations that it had too many problems to repair, mailed those to the pres. of Best Buy, and requested that he honor her extended warranty with a working computer. She got back a letter of apology which is not helpful since she has no money to purchase a working computer-making it her Worst Buy.
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ID
#110529 Review #110529 is a subjective opinion of poster.
Location
Galeton, Pennsylvania