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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bettiah, BiharVictorias Secret - Never received my money back!
I ordered stuff online back in April. I waited for my stuff to arrive, but never came!!
I called, I was told that because of the hurricane everything was delayed! So I waited and waited, it never came and no one called or emailed to let me know what is going on. So I called again, I emailed them too but didn't hear back from them!! I called them in November asking for my money back, and they told me they can only give me a gift card because it has passed 90 days!!!
This was their fault, not mine, but I don't understand why they would not give me my money back!! I will never shop on their site again!!
Now I'm stuck with their gift card!!! Terrible customer service!!!
Preferred solution: Full refund
User's recommendation: Make sure if you shop online and you don't get your stuff the time they said they will call them!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Williamstown, New JerseyOLAPLEX - I bought the wrong package
User's recommendation: Beware!!! Call before you buy otherwise you won't hear from them!!
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