USAA - Sorry and Sad consumer
I wish I had found this site before we started the re-fi with USAA. I too fell prey to the scam of changing the points at the eleventh hour. Our points went from $407. to $3,220. with the explanation that our loan to value ratio was only 74%. This news arrived 54 days after we locked in our rate and points. This was a simple refi no funds take out and we have an excellant credit rating. I need to know how to fight back. Who do I report this scam to. I will tell all of you out there if you wanted to be treated fairly and have some communications with your processor. Stay away from USAA.
Norwood, North Carolina
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