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Junior Reviewer
We purchased two bottles of Signature Southwestern Style Chunky Salsa. We did not know that it had corn in it. We bought it since it had the same color cap as another of their Salsa flavors. We tried to return it to a different Albertsons since the label says...
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ID
#2474269 Review #2474269 is a subjective opinion of poster.
Location
Tehachapi, California
Pros
  • Store brands
Cons
  • Satisfaction is not guranteed
Preferred solution
Apology

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Verified Reviewer
Junior Reviewer

UPS - Delivery not done

I was tracking my Amazon order. It stated that it would be delivered by UPS. So, I then saw on a specific date when it was going to arrive. On that day, at 6 something in the morning it arrived at the UPS site. That site is ONLY 20 MILES away from us. It then stated that it would be delivered by 8PM. That time came and went. Now, the next day I went back to Amazon to track the order. Now, the updated delivery is up to 3 MORE DAYS to be delivered. The UPS site which I have been to in the past, is as I said 20 miles away. Three more days for the item to go 20 MILES? Give me a break. I also gave a complaint about this regarding Amazon.

User's recommendation: Delivery may not happen.

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ID
#2438465 Review #2438465 is a subjective opinion of poster.
Cons
  • Tracking lies
Preferred solution
Deliver product or service ordered

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Verified Reviewer
Junior Reviewer

UPS - Delivery never happened when it was to be delivered

I was tracking my Amazon order. It stated that it would be delivered by UPS. So, I then saw on a specific date when it was going to arrive. On that day, at 6 something in the morning it arrived at the UPS site. That site is ONLY 20 MILES away from us. It then stated that it would be delivered by 8PM. That time came and went. Now, the next day I went back to Amazon to track the order. Now, the updated delivery is up to 3 MORE DAYS to be delivered. The UPS site which I have been to, is as I said 20 miles away. Three more days for the item to go 20 MILES? Give me a break.

User's recommendation: Tracking does not mean a thing with UPS.

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ID
#2438458 Review #2438458 is a subjective opinion of poster.
Location
Fair Oaks, California

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Verified Reviewer
Junior Reviewer

Napa Auto Parts - Rewards program

Back on 3/11/2020, we purchased TWO Interstate Batteries from our local NAPA store. While there we saw that we qualify for the NAPA Rewards, which we applied for. The total for the two batteries was $349.98, not including tax. According to their rewards program that entitles us to $15. A $5 discount for every $100 spent. Since that time we have been sending emails to NAPA, which they reply that we will hear from the REWARDS team in TWO business days. It now has been MORE than Three Months. And still NO reply, NOR Rewards has been received.

User's recommendation: Rewards may never come.

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1 comment
#1903250

The reward is applied at $5 per transaction on your next purchase not sent to your address.

ID
#1990175 Review #1990175 is a subjective opinion of poster.
Service
Napa Auto Parts Customer Care
Pros
  • People at my local napa are helpful
  • Batteries are available
Cons
  • Rewards program
Loss
$15
Preferred solution
$15 for Rewards due

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Verified Reviewer
Junior Reviewer

Amazon - Orders not truthful

1. I placed an order for Medium TV Series Complete DVD set. It was from Amazon itself. The order was placed on May 4, 2020. The seller is Amazon.com Services LLC. The price of it was $39.96. Not only am I being charged for Shipping of $9.96. Which it stated FREE Shipping for items over $35. 2. The item has NOT yet shipped. On tracking it shows that it should be here either June 2 or 3rd.

User's recommendation: Beware of Amazon and their shipping.

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ID
#1961811 Review #1961811 is a subjective opinion of poster.
Pros
  • Price of video
Cons
  • Shipping not reliable
Loss
$9
Preferred solution
Refund of shipping and deliver the item I ordered.

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Verified Reviewer
Junior Reviewer

MAX Cleaner - Contact on website not working

I am using the app Max Cleaner. I went to their website for specific info. I needed to know how to contact them regarding a problem. At their website they have an address to use to contact them. I then used that address in my email. The email then was RETURNED stating that the address was NOT FOUND. So how can you get results with a company that gives out a bogus address? Updated 6/16/20. Since I have been UNABLE to contact Max Cleaner I REMOVED the app.

User's recommendation: Use a different app.

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ID
#1925758 Review #1925758 is a subjective opinion of poster.
Product
Max Cleaner Website
Pros
  • App that helps clean
Cons
  • Problem with contacting customer service
Preferred solution
Need solution to remove virus that was discovered using their app.

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Verified Reviewer
Junior Reviewer

Walgreens - Senior Discount

On the first Tuesday of each month, seniors receive 20% discount. Well, today is the first Tuesday and I was placing my order online. I did not see the 20% discount applied. So, I called their 877 customer service number. I was told that the 20% is IN STORE ONLY. I don't see that online. It really needs to be highlighted and stressed that the 20% is IN STORE ONLY. So, as for people that order online especially during the Cornavirus don't think that it applies to online orders as I did.

User's recommendation: Senior discounts don't always apply.

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ID
#1907276 Review #1907276 is a subjective opinion of poster.
Product
Walgreens Discount Coupon
Pros
  • Can obtain shipping
Cons
  • Senior disounts
Loss
$8
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Wendys - Breakfast hours

Update by user Apr 11, 2020

They never did contact me regarding their not having the interior open. This was before the virus hit the US.

Original review posted by user Mar 12, 2020
I checked the Wendy's website to confirm that the location we wanted to eat at was now listed as open for breakfast at 6:30am. Yes they were. So, we stopped there and did not see anyone in the restaurant. No wonder. The interior does not open until 9 am. But the drive thru was open. [This location was next to a hotel]. We were on our way to an appointment and wanted to eat indoors. Not driving down the freeway and eating. I could not believe that they did not have the interior open at 6:30. So, I sent an email to Wendy's and told them how we felt about not being able to eat indoors. They never replied.

User's recommendation: Go somewhere else for breakfast if you want to eat indoors.

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2 comments
#1838633

Oh, that's easy. Just order your food through the drive through and then plop your rear end down on the ground next to the "restaurant" and eat.

#1840000
@Anonymous

Wish that could be done, but they washed down the area. So the sidewalk and around the building was wet.

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ID
#1821938 Review #1821938 is a subjective opinion of poster.
Cons
  • Not open for breakfast indoors if you want to eat early
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Aetna - Dental PPO

I purchased the dental insurance as a retired military member since now the federal government allows military retirees to obtain dental insurance through them. I chose Aetna. I found that was a mistake. All I have is grief from them. First, I was trying to locate a local dentist. I was told by Aetna Customer Service, that NO not all dentists are listed with them. The dentist can choose not be be listed. That dental office stated that I would have to wait 4 months to get a cleaning and exam. As a snowbird, that would not do. So, I found a dentist in the area we would be and did an appointment via a website. I called the dental office and they said NO, I DO NOT have an appointment. The soonest I could get one is SIX months down the road. I won't be in the area at that time. So, I tried to call another dental office, and that one could get me an appointment in SEVEN Months. Since obtaining the Aetna Dental PPO I have been UNABLE to use the dental insurance due to the scheduling. I now have requested a refund from Aetna. They will let me know via the mail. I hope I get the refund, and should never have obtained the dental insurance. So much for helping military retirees.
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3 comments
#1786738

Sempter-Fi

#1732102

I went to the website to locate a dentist that accepts Aetna. I found that there was one 20.4 miles away in a town I never heard of.

Plus, on their own map, it showed it was in a different state near the border where I am. I then used the zip code to find out the actual location. That town was over 306 miles away. I then sent a secure email to Aetna requesting that the webmaster fix the problem.

I then received a note from them stating that I can find dentists using the search tool. I then had to re-emphasize that there was a problem with the search. They sent back and email that sorry, it takes time to get a problem fixed. Soon after, I got a notice from Aetna that I was CANCELLED.

Yes, Cancelled and it was the day after I used a dentist they listed.

So, I called Aetna and found that NO, I was NOT cancelled. We shall see when and if I go to the dentist again.

#1715269

Dental insurance is usually not worth it unless you happen to require some major dental work, and even then these plans rarely, if ever cover the whole cost and come with a yearly or sometimes lifetime cap on the amount they will pay. Best to just find a local dentist and pay him out of pocket.

Dentists in private practice are usually reluctant to take many of these dental insurance plans anyway due to the low payment rates of the plans. Dental insurance sounds good in theory, but is not necessarily so when you try to actually use it.

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ID
#1584904 Review #1584904 is a subjective opinion of poster.
Pros
  • Dental for military retirees
Cons
  • Obtaining dentists is a joke
Reason of review
Service delays
Preferred solution
Full refund