Danica A Mmv

DoorDash - Food delivered to wrong address

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Dasher Delivered my food to wrong address. I just moved into my new apartment & put a digit in the address wrong, but had the correct apartment #.

She just delivered the food without confirming the name or apt #. There was no phone call or text message from the Dasher. I block private numbers, so if she did make the call... I didn't get it.

But still, she could have texted. Now I'm out $30, & I had to go to Taco Bell. Bad customer service & polices. If DoorDash wants dashers privacy protected, they should filter the calls thru an 800# so that phone # appears instead of the personal # of the driver, like Uber does.

I'm filing a complaint with the BBB & Consumer Affairs & disputing with my CC company. Never Again will I use this Service & I'm posting to Social Media FB, instagram & twitter.

View full review
Loss:
$30
Pros:
  • I was ripped off
Cons:
  • Failed delivery
  • Not able to resolve this issue
  • Delivery service
Reason of review:
Problem with delivery

Preferred solution: Full refund

35 comments
Guest

So, you gave the Dasher the wrong address and blocked her calls, but this is somehow her fault? You're a real piece of work.

Guest
reply icon Replying to comment of Guest-2110436

Yup

Nicolo Uun

Yeah, that's your fault not theirs.

Anonymous

The more people you tell about this experience the more dumb you look. Everyone will know that you are an adult and do not know your own address.

Guest

100 percent your fault since the address was wrong lol

Guest

Youโ€™re all idiots lmfaoooooo

Guest

I just received a DoorDash that wasn't mine. There was no way to contact DoorDash - tried.

Couldn't contact the restaurant either..left the food outside my door in case the driver came back....if they don't then the construction guys working on the apartment building will get a free lunch.

Feel bad for the person who ordered it though. I would've delivered to him but there was no apartment number on the order.....

Guest

6/19/21 after 8:30pm 2 Bubble Teas were delivered to my door. I was asleep as I work early mornings.

The next morning I went outside and saw a huge Red Gooey mess all over the floor just outside my door. I attempted to clean it up quickly but had to go to work, when I got home from work I spent 2 hours cleaning the Goo which had some sort of Red Dye in it. I called Door Dash as it was delivered by them. I never made any order, it was sent to me in error - different address - they stated someone from escalations was going to call me but never did.

I called back 3 days later, they tried to transfer me to a manager but none were available, then said a manager was going to call me right away and ended the call. This is the 2nd time they incorrectly delivered to my address in error. The 1st time I called to advise them, no harm done... This time they left me a big mess to clean up.

Wow!

If I had dropped something off at Someone's home and it damaged their property, I'm sure they'd file Vandalism Charges. Still waiting for a callback.

Apollo Qqi

Just had a door dash delivered erroneously to me . Called doordash 2 times to get info...i.need email or phone of person order meant for.

HOW WOULD I KNOW THAT??

SO someone did not get their order today Valentines Day...oh and btw something was not in the order that was listed on teceipt... what a screw up!!

Guest

Dude, it was your mistake, you can follow your order and double check the address. Don't blame your driver.

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