Guadalupe R Jmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Omega XL - Customer service is trash

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called to cancel my subscription, then a month later, I was STILL charged. When I received the email that I was charged I contacted them to cancel it that same hour, they said "sorry but it is already shipping, please return and we will refund" Well when I sent back I paid $6 for shipping , and once they received the package they deducted another $10 for "shipping." When they should have originally NOT have even had this order placed because I had cancelled WEEKS prior. THe product, the customer service, BOTH GARBAGE. SAve your money, they're a SCAM
View full review
Loss:
$65
Cons:
  • Expensive
  • Poor customer service

Preferred solution: Full refund

User's recommendation: DO NOT RECOMMEND