Guadalupe R Jmk
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Guadalupe R Jmk
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Verified ReviewerOmega XL - Customer service is trash
I called to cancel my subscription, then a month later, I was STILL charged. When I received the email that I was charged I contacted them to cancel it that same hour, they said "sorry but it is already shipping, please return and we will refund" Well when I sent back I paid $6 for shipping , and once they received the package they deducted another $10 for "shipping." When they should have originally NOT have even had this order placed because I had cancelled WEEKS prior. THe product, the customer service, BOTH GARBAGE. SAve your money, they're a SCAM
Loss:
$65
Cons:
- Expensive
- Poor customer service
Preferred solution: Full refund
User's recommendation: DO NOT RECOMMEND
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