Shaida R Urq

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Verified Reviewer
| map-marker Birmingham, England

British Gas - Your customer service very poor

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In 1 week I've had a gas leak .meter changed and no heating at all in the home for 2 days and in this -1 degree weather . The customer service for British gas is the worst customer helpine ive rang during these 3 occassions and been on the phone waiting to be answered for over 2 hours each time and calling 3 x a day .very disappointing service
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Loss:
$100
Pros:
  • Time waster
Cons:
  • Never recommend poor service

Preferred solution: Apology

User's recommendation: Not recommend