Jordan G Oxc
Austin Kayak - Terrible Customer Service and NO Communication
Ordered a Kaku Voodoo Fishing SUP and paddle from Austin Kayak a week ago and after 6 days the order status was pending. Had to call them 3 separate times and finally, after waiting 45 minutes, got someone on the line. They said they were waiting to receive the paddle I ordered before shipping the order. I told them I ordered that specific paddle b/c they had 2 in stock. So, their website is misleading and the customer service clown was extremely defensive and rude - told them to cancel my order immmediatey (which they actually did). Will never order anything from this company again.
Reason of review
Order processing issue
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