New Reviewer

Resolved: Rescue Rooter - Go with another plumbing company!

Update by user Feb 14, 2017

UPDATE: after taking and working with the manager I felt we reached somewhat of neutral ground. When I spoke with him on the phone he couldn't account for the full amount that was charged.

And when he came to my house to look at the work that was done he said the extra cost that wasn't accounted he said was the overhead. Which I looked at the faucet set they installed which was around $125 and charged around $300 for it. That is called the overhead. They charge $185/hr.

The plumber only gets probably around $25-$40 per hour. The remaining is overhead. So when he said the amount not accounted for was the overhead. Apparently they have an over head for their overhead.

So just be be aware of that.

Would I use this company again? Answer - yes, but wouldn't be my first top 5 choices

Original review posted by user Jan 20, 2017
I wanted to fix my leaky faucet and after seeing the videos on YouTube it showed you just needed to replace a simple part and than that would be it. I tried to take out the piece but the previous owners did it wrong and we had to call a plumber. So these guys came and gave me a quote for the new piece and doing the work which at first I didn't think it was a bad price. But the plumber (Tyler) put in our new faucet he cracked it and it was useless. He said we would have to use another plumber or "upgrade" to having to redo our mixing valves. Its winter, the water is off, we had no choice. To fix a leaky bathtub cost us over $1100 and we had to pay for the part that he broke!! He said that Rescue Rooter has a flat cost of almost $300/per hour, which was not told us before. Something that never should have cost over $500 we had to pay over $1100 just isn't ethical and this isn't an honest company! Go with another company!!! This company will take your money in anyway they can!! RUN!!
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Resolved
ID
#994550 Review #994550 is a subjective opinion of poster.
Location
West Valley City, Utah
Service
Rescue Rooter Plumbing Service
Cons
  • Dishonesty
  • Price was 300 dollars an hour
Reason of review
Pricing issue
Loss
$600
Preferred solution
Price reduction
New Reviewer

Www.sammydress.com / scam for money

I bought a hoodie from sammydress.com. I ordered a XL hoodie. First it took over a month to arrive to my house. And when I opened it, the hoodie was a size small. My husband who fits a Medium size clothing couldn't even put it on, and its suppose to be XL. I then tried to contact the company and they said to sent the size I would have to pay an additional $8 to receive it. I would NOT BUY FROM THIS WEBSITE!!! If you are an online shopper or someone you know is, discourage them from www.sammydress.com. Its not professional, its a scam. Go elsewhere!!
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3 comments
#1156003

Dear HKHolmquist,

Thank your for your message.

Let me start by apologizing personally for your experience. We really want to work with you to make this right.

Could you please offer us your order number so that we can resolve the issue for you?

You are a valued customer, and we are committed to providing you with the best service possible.

Sammydress Customer Service http://www.sammydress.com/

#1027123

Well I just download the sammy app but it seem that the don't give a *** about the customers I going to de late it then

#1156006
@Anonymous

Dear Customer,

First, I want to offer my sincerest apologies to you for the issue.

There must be some issues with the browser, would you please replace other browser toa try again?

Could you please send us your order number so as that we can send you details and solve the issue priority?

Thank you again for bringing these matters to our attention.

Sammydress Customer Service http://www.sammydress.com/

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ID
#362759 Review #362759 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Product
Sammydress Clothing
Loss
$20
New Reviewer

Geek Squad - CT Computers. Scam!!!!

I had a laptop that was having some problems and I was actually referred to him by someone in the geek squad since I needed my computer back before school started on august 24th. So he took it and said that it was an overheating issue so he put some thermal glue to fix the problem. Two days later the same problem, he blew me off the first day he was suppose to take it, and was late the next day by 3 hours. He took the laptop and said it was still overheating and did something else to "fix" the problem. One day later the same problem so after 3 days of blowing me off and me having to call him to see where he was at and feeling like I'm babysitting a grown man to finish fixing my laptop. So he took it again, eventually, and he then called me saying that it was the power cord. So I got a 90 watts converter. Right away, same problem so I called him again, two days in a row and didn't hear anything. The third day when I called him finally picked up. told him my issue and he said that it was probably the hard drive so after 3 days of being blown off and when he called me saying the same excuse he gave me all the other times I told him not to worry about it anymore, I'll figure something else out. I can't even tell you the incompetence of this man. How he can even have clients, and even have a business. DO NOT USE CT COMPUTERS!! Not experienced, not qualified, and extremely poor customer service!
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ID
#262198 Review #262198 is a subjective opinion of poster.
Location
Salt Lake City, Utah
Service
Geek Squad Repair