New Reviewer

Trans Canada Car Rental - Charged double the price offered at the time of booking!

On June/18/2019 we picked up the car we booked way back in January from Montreal location. The guy running this place was very rude and arrogant from the very start. As we were driving out of the shop, just couple of blocks away a warning was showing that there was a flat tire. We called the guy letting him know about that and he replied that we should ignore the warnings and proceed to a gas station to inflate the tire in question. We just couldn’t be that ignorant and went right back to the shop to have it fixed somehow. It turned out that there was even a nail puncturing the tire and after some convincing the guy gave us another car. Everything was good with the new one and our vacation went smoothly with no other problems, only until we dropped off the car in Toronto and the guys there told us that is the Montreal location that’s going to deal with the payment. Without knowing what the payment is going to be we waited for the invoice to come through email, and when it came the original price had doubled. When we booked the car rental the price was $586 and we were charged $1172!!! We’ve tried to get in touch with the issuer of this ridiculous invoice, but never had anyone answer our questions.
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ID
#1574195 Review #1574195 is a subjective opinion of poster.
Location
Burnaby, British Columbia
Service
Car Rentals Car Rental Booking
Cons
  • Hidden fees
Reason of review
Pricing issue