Destiny L Fum

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Space Needle - Complain

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Space Needle - Complain
I went to space needle on December 3,2022 around 2:30pm. I had a very unpleasant experience! I travel with a service animal and when going in to scan my ticket I was moved aside for security to come and approve my service animal. When security arrived he automatically said my pet wasnt allowed to go in, I offered to show him the ID of the US service registration & said anyone can buy those online I told him by scanning the card all her training courses would show & continued telling me they dont allow untrained dogs, and offered me a refund and to come back without the dog. He asked me what my service dog assist me with & told him my anxiety that could lead to panic attacks and replied with everyone has anxiety, I have anxiety right now it was at that point I felt completely disrespected, it shouldve never gone that far! I showed him the receipts to her training courses and thats when he asked if I carried *** bags for her and said yes. He said Ill let you go in but if the dog pees,poops, or barks youll be kicked out and right as were getting ready to scan our tickets, we seen a person go i with their Service dog with no questions, no problem which is ridiculous! Once we entered workers were constantly keeping eye on us and when switched to the next museum it was the same thing. Id like a refund and a call back from a manager or with higher authority
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Preferred solution: Full refund