Mark S Chk

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Google - Email back up problem

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I can't reach a human to try to fix a problem with my Google account. All my information is saved on Mt email account. When I purchased a new phone I did the system restore order google. My contacts and info all transferred correctly. About an hour later I noticed people texting me were showing up as numbers and not names. When I checked my contacts the phone showed no contacts. My contacts were there I saw them and I have messages that were sent under the contact name and now only show the number.
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Preferred solution: My contacts on my phone I want my information In my new phone.

User's recommendation: make your actual support number to a representative more to the public.