New Reviewer

Darcars Chrysler Dodge Jeep Ram Of Marlow Heights - Poor customer service

bought car in for1 recall service Tuesday June 18,2018 found out the car has 4 more recalls that I was not aware of service was done Tuesday bought car home. Wednesday morning car would no start was told to call tow truck . tow truck picked up car Wednesday @ 4:30 PM called Marlow Heights Repair Service @ 9:30 AM Thursday put on hold for 45 minutes hung up called back several times on hold again 30 minutes said the would call me to tell me what's wrong never heard from anyone called back @3:pm no call back call again @4:00 PM ask for a Supervisor not available told car has not been looked at now I have no transportation for 4 days This unacceptable I will right too the Chrysler Head quarters to complain Lillian W Green 301-630-**** Also did not offer a loaner greenlw@***e .com
View full review
#1564294 Review #1564294 is a subjective opinion of poster.
Temple Hills, Maryland
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered