clowns R
map-marker Galeton, Pennsylvania

Kayak Pools - Kayak Pool customer service very poor

Bought Kayak Pool in 2000 from Pool City Fort Worth Texas presently out of business. No inspector check the pool.

Alot of rocks in sand making bottom bumping. Missing hardware from railing contacted local dealer no response.

After several years the liner starting to tear along the seams (30 year liner) Corporate said it is not a warranty problem liner is eight years old. Side kick panel detoriating lifetime warranty on structure. Customer service will never return calls or e-mails. Will not honor warranties or show proof of what they are saying. Do not recommend buying aKayak pool. Good luck!

View full review
Loss:
$15