Kim Y Idb

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Uber - COMPLETE LACK OF CUSTOMER SERVICE

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I was in a nearby smaller town and wanted to take an Uber to meet friends at a concert. Great driver, but realized I had left my phone as she was driving off! Obviously could not call her. Started calling Uber Customer Service IMMEDIATELY, BUT got NO HELP! TOTAL LACK of Customer Support! BEWARE!
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Loss:
$65
Pros:
  • Some nice drivers
  • Good choice for alternate ride
Cons:
  • Could not resolve issues
  • All communications in call ctr
  • Had another issue

Preferred solution: Apology

User's recommendation: BEWARE!!

Kim Y Idb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thousand Oaks, California

Hanna Andersson - Non existence Customer Service

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Wanted to order Christmas pajamas for a family of 5 as a gift. Was only allowed to put 2 "in my basket," then would only go to check out and pay. Contacted "Chat" No help except to direct me to a (800) Call Center NOBODY knows the merchandise! THEY send me the emails, Instagram, etc. advertising to purchase THEIR items!! Extremely frustrating and irritating!!d
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Pros:
  • Looks cute in pictures
Cons:
  • Everything is in a clueless call center

Preferred solution: A REAL person who works for Hanna Anderson and knows the merchandise

User's recommendation: DON'T!! Unless you have purchased from them in the past know EXACT sizing.