New Reviewer

Shapermint - Writing via email for guidance from customer services

Received unsatisfactory item of underwear last week.
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1 comment
#1697467

Hello there, SloppyBongo956. What seems to be the problem with the shapewear you received? If you need to return or exchange it, you may submit your request here: https://returns-exchanges.shapermint.com/#/ If you're having troubles, you may also send us a private message with your order details through our facebook page.

ID
#1551771 Review #1551771 is a subjective opinion of poster.
Service
Shapermint Customer Care
Reason of review
Order processing issue
New Reviewer

Shapermint - Terribley upset.

Hi, my name is Liz. I received my order last week, and was thrilled, and very excited to try on my new Shapermint waist shorts, which l had saved hard for now that l am retired. As you might imagine, l was terribly upset to find that as soon as I began moving around, l found both legs of the shorts began riding up, and bunching at the top of each leg, which felt extremely uncomfortable, causing me to constantly have to keep pulling them down.. I'm so disappointed, and very worried l will be unable to retun them, as not only have they been worn, l didn't for one second think l would be returning them to you, and have since disposed of all the packaging and paper work. I would be so grateful, and appreciative if there is anything you could do to help me please? Thank you for your kind consideration. Yours faithfully. Elizabeth Salinas
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1 comment
#1702715

We're sorry to hear that, SloppyBongo956. You may try the panties instead.

You may submit your return or exchange request here: https://returns-exchanges.shapermint.com/#/ You just to put your correct order number and zip code. Let us know if you need any assistance.

ID
#1551764 Review #1551764 is a subjective opinion of poster.
Product
Shapermint Body Shaper
Reason of review
Bad quality